Nepal’s travel and trekking industry runs on speed: a delayed quote loses the booking. Yet many agencies still lose money on version confusion—old itineraries, mismatched hotel costs, or invoices that do not match what was promised. Travel agency CRM thinking connects leads, quotations, invoices, and post-booking support so peak season feels controlled, not chaotic.
Inquiry handling that scales in October and March
Use leads with source tracking (Instagram, referrals, B2B partners) and tasks for follow-up SLAs. Managers should see which inquiries are aging without opening every agent’s chat threads.
Quotations, deposits, and final invoices
- Estimates / proposals with package versions tied to the client record.
- Invoices for deposits, balance payments, and add-ons (permits, flights, upgrades).
- Tickets for last-minute changes, cancellations, and airport support cases.
- Messages consolidated so night-shift staff can continue seamlessly.
Sajilo CRM for Nepali tour operators
Sajilo CRM supports leads, clients, estimates, proposals, invoices, tasks, tickets, and events—a strong match for Kathmandu operators serving international trekkers and domestic travelers alike.
22+
Businesses
Sajilo CRM
5M+
Transactions
Payments + activity
Zero lost quote
Season goal
Traceable versions
Frequently asked questions
- Can B2B agents have separate pricing?
- Use client categories and consistent proposal templates so discounts stay controlled.
- How do we reduce duplicate bookings?
- Central client record + tasks for holds/expiry dates reduce double-selling risk.
- Does CRM replace booking engines?
- It coordinates humans and documents; integrate or export as your stack matures.
